USJ7 Terms & Conditions – A Complete Platform Usage Guide for Malaysian Members

These Terms & Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and the USJ7 ("we", "platform" or "USJ7"). This agreement governs all aspects of your use of the website, services, games, and content provided under the USJ7.

By accessing the USJ7 website, registering an account, making a deposit, playing any game, or claiming any bonus, you are deemed to have read, understood, and fully agreed to all terms stated herein. This agreement also covers any policies referenced in this document, including the Privacy Policy and Responsible Gaming guidelines available on the USJ7.

USJ7 reserves the right to update or amend these Terms & Conditions at any time. Notice of changes will be provided via the website or your registered email. Continued use of the platform after such changes are enforced will be deemed as acceptance of the updated terms.

To register and use the services USJ7, you must meet all of the following requirements:

• Aged 18 years and above on the date of registration.
• Register using accurate, truthful, and up-to-date personal information. Registration under a false identity or with inaccurate details is strictly prohibited.
• Not appearing on any list of individuals subject to voluntary or compulsory self-exclusion imposed by USJ7 or any related platforms.
• Not using USJ7 for any activities that are unlawful under local or international law.

Each individual is only permitted to hold one (1) active account at USJ7. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or device information — are strictly prohibited and may result in all associated accounts being frozen and any existing balances being forfeited.

You are solely responsible for maintaining the confidentiality of your account username and password. USJ7 will not be held responsible for any losses arising from the use of your account by an unauthorised third party. Please contact customer support USJ7 immediately if you suspect your account has been compromised.

USJ7 supports the following payment methods, all of which are recognised and widely used across Malaysia:

For withdrawal, the minimum amount is RM30 per transaction. Withdrawals are processed by the finance team USJ7 within 5 to 15 minutes during standard hours (9 AM – 11 PM). Withdrawals made outside these hours may take slightly longer and will be processed the following day.

All withdrawals must be made to the same payment method used for your most recent deposit, except in specific circumstances approved by management. USJ7. This requirement exists to prevent money laundering activities and to protect the financial security of all members.

• Deposits will be credited to your account balance USJ7 your account immediately once the transaction is confirmed.
• Any discrepancies in deposit amounts must be reported to customer support within 24 hours.
• USJ7 does not bear any charges imposed by third-party payment service providers.
• Withdrawals exceeding RM5,000 may require additional verification for compliance purposes.

All bonuses and promotions offered by USJ7 subject to the rollover requirements explicitly stated in the relevant promotion terms. Members are required to read and understand these conditions before claiming any bonus. Lack of awareness of promotion terms will not be accepted as grounds for exemption from those terms.

General principles that apply to all bonuses at USJ7:

• The welcome bonus is available exclusively to new members who make their first deposit. One welcome bonus per individual, per household, and per IP address.
• Bonus credits must meet the specified rollover requirements before any withdrawal can be made from a balance containing bonus credits.
• Certain games may carry different contribution rates towards rollover requirements — for example, slots may contribute 100% while table games contribute at a lower rate.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.
• USJ7 reserves the right to void any bonuses and associated winnings in cases of bonus abuse, use of multiple accounts, or any activity deemed unfair.
• Weekly cashback offers are based on net losses incurred during the specified period and are credited weekly in accordance with the schedule set by USJ7.

All games available on the USJ7 — including slots, table games such as American Roulette and Pai Gow Poker, Live Casino, and other games — are operated using Random Number Generator (RNG) technology that has been verified by recognised independent third-party auditing bodies. The outcome of every round is entirely random and cannot be manipulated by any party, including the management of USJ7 itself.

The return-to-player (RTP) rate for each game is as stated in that game's description. USJ7 makes no guarantees regarding game outcomes or winnings to any member.

• Any technical error or system disruption occurring during an active game session will be resolved in accordance with our disruption resolution policy USJ7, with the aim of protecting members' interests to the extent verifiable by available records.
• The USJ7 reserves the right to void any rounds or sessions affected by a critical technical error and return the relevant stakes to the member's account balance.
• The use of bots, automated software, artificial intelligence algorithms, or any other unauthorised methods of play is strictly prohibited and may result in immediate account suspension.

As a member of USJ7, you agree to use the platform in a responsible, lawful manner that is respectful of other members. The following conduct is strictly prohibited on the USJ7:

• Using offensive language, making threats, or harassing staff USJ7 or other members through the platform's communication channels.
• Exploiting technical vulnerabilities, bugs, or errors in the gaming system with the intent of obtaining illegitimate winnings.
• Colluding with other members to manipulate game outcomes, particularly in games involving player-to-player interaction.
• Registering an account using another person's identity without authorisation, or using falsified documents.
• Using the USJ7 for any money laundering activities or the financing of illegal activities.

USJ7 reserves the right to investigate any suspected fraudulent activity and take appropriate action, including account suspension, balance freezing, and reporting to the relevant authorities where necessary.

USJ7 handles all members' personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The collection, processing, and storage of your personal data is carried out for legitimate purposes and limited solely to the operational needs of the platform.

Personal information collected during registration and use of the USJ7 will not be sold, rented, or shared with any third party without your explicit consent, except where required by law or a valid court order. For full details on how we handle your data, please refer to USJ7 Privacy Policy in full.

You have the right to access, correct, or request the deletion of your personal information held by USJ7, subject to applicable legal compliance requirements. Such requests may be submitted to our data protection team via email at [email protected].

USJ7 is committed to the principles of responsible gaming. We believe that online entertainment should remain an enjoyable pastime and never become a burden to any individual. To that end, USJ7 provides several self-management tools to help members keep their playing habits in check:

• Daily/Weekly/Monthly Deposit Limit: You may set a maximum deposit limit for a specified period through your account settings.
• Playing Time Limit: Set a maximum daily play session duration to ensure you get adequate rest.
• Temporary Break (Self-Exclusion): You may choose to take a break from the USJ7 for a period of 24 hours, 7 days, 30 days, or longer.
• Dedicated Assistance: If you need assistance with a gambling-related concern, please contact customer support USJ7 or refer to Responsible Gaming page us for more information.

USJ7 reserves the right to suspend or terminate any member account at any time, with or without prior notice, for the following reasons:

• Violation of any part of these Terms & Conditions.
• Confirmation that information provided during registration is false or inaccurate.
• Registration by individuals under the age of 18.
• Legal compliance requirements or directives from the relevant authorities.
• Any activity suspected of fraud, money laundering, or any other illegal conduct.
• If the presence of the account is deemed to threaten the integrity of the platform or the safety of other members.

Should your account be terminated for legitimate reasons through no breach on your part, USJ7 will refund any remaining cash balance (not bonus credits) in your account via the payment method used for your last deposit, within 10 business days. You may also close your account at any time by contacting customer support USJ7.

If you have any complaints or disputes regarding USJ7, please follow the procedure below:

• Step 1: Contact our customer support team USJ7 via live chat or email at [email protected], including the full details of your complaint.
• Step 2: Our team will acknowledge your complaint within 24 hours and aim to provide a resolution within 5 business days.
• Step 3: If you are not satisfied with the resolution provided, you may request that your complaint be escalated to senior management USJ7 for further review.

All disputes relating to gameplay, financial transactions, or account decisions will be resolved based on system records USJ7 which shall serve as conclusive evidence in all circumstances, except where a clear technical error is proven to have occurred.

USJ7 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of material changes via a notice on the website or by registered email, at least 7 days before the changes take effect, except in cases where immediate changes are required for legal or security reasons.

These Terms & Conditions are governed by applicable law, and you agree to submit to the jurisdiction of the competent tribunal or court for the resolution of any dispute that cannot be resolved through our internal procedures USJ7.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision shall be deemed severable from the rest of this agreement and shall not affect the validity or enforceability of the remaining provisions.